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Customer Value Agreements

Protect your Cat® Equipment with a Customer Value Agreement designed to ensure your power equipment performs.

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What is a CVA?

A Cat® Customer Value Agreement (CVA) helps you get the most out of your assets by keeping them easy to own and ready to run.

You get the parts you need when and where you need them, key asset information in the palm of your hand, tools and expertise to manage asset health, and protection plans to reduce risk. And it’s all included in a predictable monthly payment. A path to easy ownership and convenience in day-to-day asset management. With a Cat® Customer Value Agreement, you get a tailored equipment service contract agreement to offer a hassle-free ownership experience.

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  • Hassle-Free Ownership

    CVAs bring together dealer advice, easy parts acquisition, plus options for flexible payment terms.

  • Easy Maintenance

    Getting the right genuine Cat® parts delivered to the right place at the right time makes it easier for maintenance to get done.

  • Expert Dealer Support

    Troubleshooting, diagnostics and repairs with genuine Cat® parts. If you need trained technician assistance, there are options for that too.

  • Equipment Health Management

    Get peace of mind with easy access to monitoring tools for anywhere at any time.

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Why choose a CVA?

Easy ownership plans fit to your business needs.

Extend equipment life and maximise your investment. Whatever your industry, whatever your Cat® product — keeping it in excellent condition means more production and lower costs.

If you’re considering a CVA, we can help you understand different options and what best fits your business. Contact us to learn about your options, pricing and more.

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Have you registered your warranty?

The more we know about your business and your equipment, the more effectively we provide you with our Cat® services and support. That is why we ask you to register your Cat® product – so you receive all the benefits that come with buying from Caterpillar.

Key Statistics
  • 24/7

    24/7 Condition Monitoring for Peace of Mind

  • 90%

    90 Percent of Engine Failures can be Prevented

  • 2.5x

    Letting parts fail can cost you up to 2.5X more in repairs