Our response to COVID-19


Our top priority is the safety and well-being of our employees, customers, dealers, suppliers and communities. To ensure we continue to keep our stakeholders safe and meet the needs of customers we have implemented a range of proactive initiatives.

Our response is guided by advice from key health and government authorities and full detail is included in the EPSA Action Plan.

These measures include hygiene, social distancing and self-isolation protocols as well as having all but critical on-site employees work from home.

We are continuing to support our customers. We have Service Technicians in every state and are still able to provide interstate resources where a customer’s site is part of an essential service.

To keep our employees and customers safe during site visits our people will conduct a pre-site entry assessment against our COVID-19 Customer Checklist. Our Business Continuity is being assessed on a daily basis to ensure we can continue to support our customers and play our role in reducing the spread of this virus.

We know the work has changed. Check out the Caterpillar COVID-19 resource center here.