Doing Business During the COVID-19 Pandemic


Essential Services:

  • EPSA can support our customers only in the event our services are deemed an essential service.

Travel Across Borders When Deemed an Essential Service:

Any interstate and intrastate travel deemed an essential service requires the following in order to support our customers:

  • General Manager approval using the Employee Cross Border Travel Authorisation Letter
  • Liaising with any customer requirements prior to approval and commencement of travel.

Supply Chain:

  • EPSA’s procurement team are communicating any potential delays to our customers.
  • Caterpillar plans to continue operations globally but is temporarily suspending operations at some facilities in affected countries.
  • The Caterpillar Foundation has committed $8.5 million to global COVID-19 response efforts.

Limited Visitor Access to our Facilities:

  • Anyone attending EPSA facilities is to complete a COVID-19 Pre-site Entry Declaration form and complete the acknowledgment on our electronic sign-in system, located in every branch.
  • Prior to attending a site, EPSA will issue or consult with our customers on any pre-site entry requirements, using the COVID-19 Customer Checklist.


Positive COVID-19 Notification:

  • In the event of notification of a positive result for COVID-19, the COVID-19 Positive Result Notification EPSA Action Plan shall be implemented in the facility.

In the event of a positive result for COVID-19 at a customer site, EPSA would expect to be notified and customer’s plans for action would be implemented in the facility.